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Web design FAQ

Straight answers about pricing, timelines, WordPress, online stores and IT support. Cannot find what you are looking for? Just ask.

Getting started

Pricing and process

How much does a website cost?

It depends on the number of pages, the features you need and who writes the content. After a short call you get a fixed quote, so the price does not change halfway through the project. We also accept smaller jobs such as fixes, landing pages and redesigns of single pages.

How long does it take to build a website?

A typical business website takes 2 to 4 weeks from the first call to launch. Online stores and custom builds usually take 4 to 8 weeks. The biggest factor is often how quickly the text and images are ready.

How does payment work?

Most projects are split into two parts: a deposit before work starts and the rest at launch. Larger projects can be split into milestones. You receive a proper invoice for every payment.

What do you need from me to get started?

Your logo, any brand colours you already use, a rough idea of the pages you want and examples of websites you like. If you do not have all of this yet, we can help you work it out.

Do you work with clients outside Sweden?

Yes. We are based in Stockholm and work with clients across Europe, North America and Australia. Communication happens in English by email, phone or video call.

Websites

Design, WordPress and SEO

Will I be able to update the website myself?

Yes. Most sites are built on WordPress with Elementor Pro, so you can change text, images and pages without touching code. You also get a short screen recording showing how.

Will my website work on mobile phones?

Every page is designed and tested for phones, tablets and desktops before launch. Mobile is not an afterthought for us, since most visitors arrive on a phone.

Is SEO included?

On-page SEO basics are included in every build: page titles, meta descriptions, heading structure, image optimisation, schema markup, an XML sitemap and Google Search Console setup. Ongoing SEO work such as content writing can be added.

Who owns the website when it is finished?

You do. The domain, hosting account, website files and all logins are in your name. There is no lock in.

Can you redesign my existing website?

Yes. We can refresh the design, improve speed and structure and move your content across, while keeping your existing URLs and rankings in mind.

Do you offer website maintenance?

Yes. Our WordPress care plans cover updates, backups, security monitoring and small content changes each month. They are optional.

Online stores

E-commerce

Should I choose WooCommerce or Shopify?

WooCommerce gives you full control and has no monthly platform fee. Shopify is hosted for you and very simple to run, but has monthly costs. We recommend the right one after hearing about your products, budget and plans.

Which payment methods can my store accept?

Cards through Stripe, plus Klarna, Swish, PayPal and bank transfer, depending on the platform and your market.

Can you help with VAT and shipping settings?

Yes. We set up VAT rules, shipping zones, delivery options and free shipping thresholds for Sweden, the EU and other markets you sell to.

IT support

Office IT in Stockholm

Where do you offer on site IT support?

Across greater Stockholm, including Solna, Sundbyberg, Sollentuna, Järfälla and the city centre. Remote help is available anywhere.

Do I need a contract for IT support?

No. You can book help when you need it, or agree on a simple monthly arrangement if you would like regular check ins.

What kind of IT problems can you help with?

Computer and laptop setup, Microsoft 365 and Google Workspace, business email, Wi-Fi and networks, printers, backups, security and general troubleshooting.

Still have a question?

Send us a message or give us a call. We are happy to help, even if you are only at the planning stage.